Click & Collect and Delivery Info

Click and Collect

Once we have completed your order, you will receive an order complete email. You will then be able to collect your order from our warehouse at:

Please check our Google Page for our up to date opening times.

Please email us on [email protected] or call us on 01284 767969 if you wish to arrange a different time.

Orders under £40 sent daily via Royal Mail

Please be aware some services are experiencing delays, so it may take a little longer than usual for your parcel to arrive. All Royal Mail parcels are sent via 2nd Class so please allow up to 10 working days for delivery.

Next Day Courier

Next day courier services are shipped daily (Monday to Friday). Please order before 12pm on the day before to qualify for next day delivery. If you provide a mobile number and/or email address you will receive updates from the courier regarding delivery times.

Please note that both the Royal Mail and Couriers are doing their best to get parcels to addresses within normal time frames, however delays should be expected.


Parcels qualifying for 2nd Class post within Zone 1 or Next Day shipping within Zones 1 & 2 of the Bury St Edmunds EcoCarriers delivery area will receive delivery via this network.

International Shipping

We are able to provide international shipping on request. Please send an email to [email protected] with your order and location then we will provide you with a shipping quote.

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